Shipping policy

Brooks Halloway | Velaquis Records

Last updated: 21 October 2026

Digital Music Delivery Policy

All music purchased through brookshalloway.com is supplied as a digital download. No physical products are shipped.

Once your payment has been confirmed, your music will normally be available to download through a link provided at checkout, by email, or both.

Delivery Time

Digital downloads are generally available shortly after successful payment.

Occasionally, delivery may be delayed by payment verification or technical issues.

If you have not received access to your purchased music, please check your email's spam or junk folder before contacting us.

File Formats

Music is supplied in the digital audio format specified on the product page.

Please ensure your device supports the stated format before purchasing.

Download Problems

If your download link is missing, expired or not working, or your music file is incomplete or corrupted, please contact us at hello@velaquisrecords.com.

Include your order number and the email address used for your purchase.

We will investigate the issue and arrange replacement download access where appropriate.

Shipping Charges

No physical shipping is required for digital music purchases, and no shipping fees apply.

Personal Use

Unless otherwise stated, purchased music downloads are licensed for personal, non-commercial use.

Purchasing a download does not transfer copyright or grant permission to redistribute, resell or commercially exploit the recording.

For commercial licensing enquiries, contact hello@velaquisrecords.com.

Refunds and Consumer Rights

For refund information, please refer to our Return & Refund Policy.

Nothing in this policy excludes or limits your rights under Australian Consumer Law or other applicable consumer protection laws.

Contact

Velaquis Records

Email: hello@velaquisrecords.com

Website: brookshalloway.com